“Mindset change is not about picking up a few pointers here and there. It's about seeing things in a new way. When people...change to a growth mindset, they change from a judge-and-be-judged framework to a learn-and-help-learn framework. Their commitment is to growth, and growth takes plenty of time, effort, and mutual support.” ― Carol S. Dweck, Mindset: The New Psychology of Success
We all come from somewhere and will end up elsewhere when this chapter in our life is finished. It’s inherently human to make mistakes. If you’re not failing, you’re not learning anything new! Leaders should be setting an example in paving a path for personal growth! If you ask enough people about bad bosses they’ve worked for, key traits such as blaming others for problems, arrogance, authoritarianism, short-sightedness, unwillingness to accept feedback, and micro-management frequently emerge as common themes. Many of us have had difficulty with wanting things to go our way NOW resulting in hasty decisions and bad outcomes. Maybe it was an impulsive shoe purchase during an online sale that sits in the back of the closet years later collecting dust. It might’ve been pushing off responsibility for a project’s failure on a subordinate staff member no one likes anyway. Regardless of the situation, when we get overly focused on outcomes instead of learning, our end results will always suffer.
At Grow, our second immutable law establishes the expectation that everyone makes mistakes and thus should be willing to listen to feedback with an open mind. “I don’t know how to do that” is a great way to ask for a teaching moment and should never be met with punishment! Humility means we build each other up, admit our mistakes, and learn to work smarter the next time around.